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Tesla closes its first showroom in China – Automotive News

by Nov 3, 2022Blog0 comments

SHANGHAI/BEIJING – Tesla Inc. closed what had been its flagship showroom in China as the company adjusts its sales and service strategy in its second-largest market.
Tesla confirmed the closure of the showroom in Beijing’s upscale downtown shopping center Parkview Green to Reuters on Wednesday. It said it had relocated the store to another mall called Raffles City. That showroom was opened in mid-October and is smaller than the original two-floor showroom in Parkview Green.
A member of the mall’s staff confirmed to Reuters during a visit to the site on Wednesday that Tesla had shut the showroom, whose windows are now plastered with posters belonging to the next tenant, a streetwear brand.
“Their contract with us expired and Tesla decided not to extend it,” the mall staff member said.
A call to the store earlier in the day was redirected to another Tesla showroom nearby.
The Beijing store, opened in 2013, was Tesla’s first in China. It was renovated in 2018 and expanded to occupy two floors of the mall.
Tesla owns and runs more than 200 outlets across the country, displaying models and arranging test drives for potential buyers.
Reuters reported in September that Tesla was considering closing some showrooms in flashy malls in cities like Beijing after traffic plunged during COVID restrictions.
It also plans to put more emphasis on stores in less-costly suburban locations that can also provide repairs as the company works to meet CEO Elon Musk’s goal of improving service for customers.
As part of that effort, Tesla has been hiring technicians and other staff for service jobs in China. The company’s China recruitment website showed 305 openings for service jobs as of Wednesday, little changed from September.
More than half of Tesla’s China stores do not offer repair or maintenance services and are in high-rent locations where space is limited. That included the now-closed Parkview Green store.
Tesla owns all of its own stores rather than relying on dealers. It also sells its cars online. That has allowed it more leeway to adjust a retail strategy that had been initially modeled on Apple’s glossy stores in high-rent locations.
Tesla has cut starter prices for its Model 3 and Model Y cars as much as 9 percent in China, reversing a trend of price increases across the industry amid signs of softening demand in the world’s largest auto market.
Tesla sold 318,151 vehicles in China in the first nine months of 2022, up 55 percent from a year earlier, according the China Passenger Car Association. By comparison, overall sales of electric vehicles and hybrids increased 113.2 percent.
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